CRM Software Solution

CRM software in North-America

CRM (customer relationship management), CRM software is a category of software that covers a broad set of applications designed to help businesses. It lets you send invoices, reconcile bank transactions, track inventory, generate reports, and file GST returns effortlessly. Our CRM software is built for companies that want to spend less time logging data. It keeps all your contacts in one centralized, customizable database. It manages your pipeline so you can keep deals moving forward. Our Company offering CRM software in North-America to optimize, the customer relationship management is the key to selling smart and proven customer service software which helps the businesses in achieving great results.

CRM demo button
relationshipwithcustomer

Relationship with customer

From prospect to lead to customer, their journey is captured in the CRM. These insights put you in a better position to recognize people, their needs, and how business can work

CRM data-entry

Lesser data entry

CRM lets you automate mundane tasks like creating leads from signup forms and sending welcome emails to new leads. Spreadsheets demand data entry; CRMs minimize it.

CRM communication

Better communication

The CRM system becomes a single source of truth for every member in your team. No information gaps, no back-and-forth—the customer hears a consistent voice from business.

CRM pipelining deals

Healthier pipeline

Being able to visualize your pipeline makes it easier for you to prioritize deals and pick them off diligently. As a result, your pipeline stays clog-free and you remain committed to the bottom line.

CRM software revenue

Higher revenue

Because you have a well-rounded view of your customer at all times, you can cross-sell and up-sell at the right moments, with higher success rates. This also reduces the chances of attrition.

CRM collabration

More collaboration

Information in the CRM is useful not just for your sales team, but for marketing and support too. They can plan campaigns and respond to tickets better using sales context of more collaboration.

Choosing the right CRM for your business

Softcron Technology, CRM software provider in North-America where CRM software was originally designed to help businesses build and maintain relationships with new and existing customers. Since then, CRM software has evolved from a simple contact management system into a robust tool that helps users manage sales, marketing, point-of-sale (POS), accounting, vendor and other types of operational data, all in one easily accessible solution.

Why-CRM software

Simplicity

Our CRM Software in North-America provides an intuitive user experience, a clean interface and minimal time required to get started: these are important indicators of simple CRM software.

Relevance

The ideal CRM for your business solves your use case(s). Before starting a CRM hunt, keep your use case(s) ready and clearly defined. Our various version of CRM Software in North-America will help you to find out your best fit.

Why use a CRM software

CRM software Insights

Insights for better decisions

You can consolidate disparate customer data to look for patterns, trends, and other insights critical to strategic decisions or a timely response to market behavior. Likewise, you can translate customer data streams from different sources.

CRM opportunity

Increase sales opportunities

With more information on hand, you can qualify new leads faster and focus on promising prospects. You can also see which customers are up for an upsell, cross-sell, or sort out and reactivate dormant customers. Likewise, better engagement.

profile

Profile Customers easily

By organizing customer data in a centralized database, anyone with access have a 360-degree view of customers. Information like contact details, demographics, transaction history, support engagement are easily retrievable through tags and filters.

CRM Software Marketing

Align sales and marketing

Sales can feed on-the-ground data to help marketing craft campaigns and brand messages. Marketing can feed sales with new leads in bulk. Both teams can share contacts, deals, and insights that fast track the sales.

CRM sale forecast

Accurate sales forecast

With a clear sales pipeline of our CRM Software in North-America it’s easier to see what deals and tasks are coming in and out, what are moving and stagnating, giving you patterns for forecasting of make accurate sale forecast.

CRM features-collect data

Collect data fast

Sales can quickly store customer data on the field via mobile access. Support can save customer interactions in phone, email, chat with a few clicks. Marketing can automate sorting of campaign.

Essential features of a CRM system

Important: not all CRM systems have the same feature set. Some offer built-in phone, others don’t. Some let you create a basic bunch of reports from templates; others let you dive in, customize and create granular reports. We have multiple versions of CRM software in North-America. And with all things considered, these six features are indispensable:

Lead management

With a CRM software in North-America, you don’t have to sift through a lead list on your email client or a spreadsheet.
Everything you need to know about the lead—their demographic details, “lead score”, latest conversations with your business, activity on your website, even their recent tickets—is available on one screen
You get a dedicated interface with a list of your leads. Clicking on a lead opens up a screen like the adjoining image

CRM features-lead management
CRM Contact Mgt.

Contact management

  • View your contacts
  • Edit your contacts
  • Prioritize contacts (lead scoring)
  • Automatically assign contacts to reps

Email management

  • Connect your mailbox to the CRM
  • Send personalized emails
  • Send bulk emails
  • Schedule emails
  • Filter emails
CRM features-Email
CRM feature- Sale Report

Managing sales reports

  • Create reports
  • Edit reports
  • Schedule reports
  • Share reports
  • Preview reports
  • Create report dashboards

Anything else you can do? Of course

CRM-Add Notes

Add notes

Make quick notes about your leads, contacts, deals and accounts, in their respective profiles.

CRM create task

Create Tasks

Schedule tasks like follow-up actions and call reminders for every prospect and/or account.

CRM features-Appointment

Set up appointments

Manage your calendar from the CRM, by setting up meetings across time zones.

CRM features-attachment

Attach files

Upload files or add URLs from sources like Google Drive, before sharing these resources with your team.

CRM features software integration

Integrate with software

Our CRM software in North-America can sync with many tools, including marketing automation and live chat software.

CRM features-repetitive

Repetitive activities

Automatically create leads from emails and form submissions; let the CRM change deal stages for you.

LET'S WORK TOGETHER

Get in touch with us to get started.

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